We're there for you
Do you want a haircut in your room or outdoor in the garden? Just contact our team for more information on our haircutter - the first outdoor hair cutter in town at the first WG-Hostel in the world!
Just click here for more information.
Medical issues may occur, even on journeys. Our medical doctor is specialised on general and sports medicine. He has access to all rooms of the hostel to come for house calls if you need him.
You can make an appointment on +49 2166 48 538.
In urgent cases, please contact 112 or go to the hospital "Elisabeth-Krankenhaus" just 5-8 minutes from the hostel.
Our tourist information is open on most workdays from 7 p.m. to 8 p.m.
If you have any questions concerning your booking, check-in or stay at WG Hostel, just contact our staff at the hostel.
You prefer a check-in in person? Just come by during the "assistance hours" of our tourist information and we'll take care of it!
We're there to...
welcome you in person
show you around at the hostel
show you around in the neighbourhood
help to plan your journeys to Mönchengladbach, Düsseldorf, Roermond or other places
help to book your room in person
assist to book any upgrades
hand out information about popular bars, restaurants and attractions
be there for you for any other questions you may have
You missed to meet our staff at the assistance hours?
No problem! Just give us a call or email us to let us know what we can do for you.